MIIZU - Your one stop solution for Mineral Water delivered to your door step
Delivery Policy

Who will deliver my order?

Your orders will be delivered by our own fleet of van & delivery team.

 

What are the delivery schedule? Updated: 12th June 2021

We deliver Everyday from 10.00am - 7.00pm. (Except Public Holidays)

We recently updated the checkout page with Delivery Schedule. You can select the delivery date & time.

There are basically 2 slots for now. Morning (10am-2pm) & Afternoon (2pm-7pm)

Orders received before 3.00pm will be delivered within the same day. Only for Mont Kiara & Hartamas area.

Orders after 3pm will be delivered the next day.

Delivery Slot are based on the subject of availability.

We ensure to deliver as requested, however we may request to reschedule the time if we are unable to deliver. 

For other areas within our coverage, you may have to choose the delivery date & time as part of the checkout page process. Delivery as per your selected schedule is subject to availability on that day & depending area too.

Our general practice is to whatsapp customer to inform the delivery schedule. If we can't reach you via whatsapp, we will call you to confirm.

Should you have any changes on the schedule, kindly inform us via whatsapp (6011-3311 2845)

 

Is there a minimum purchase amount? Updated: 1st June 2021

Yes, effective 1st June 2021, we have set the minimum purchase amount of RM100.00.

 

What if i'm not at Home when you deliver?

Please leave a note on the Remarks column when you checkout if you would like us to "Leave Outside".
We will snap a picture to you when we have completed the order to notify you.
This is only applicable for Condominiums. We do not leave outside for Landed Residential & Office.

 

Delivery Coverage Area & Delivery Fee:-

- Mont Kiara, Hartamas & Surrounding (Postcode:50480) - FREE

- Other areas in KL / Klang Valley - RM10

Kindly take note that you have to Select the correct Shipping Method before Proceed to Checkout

Make sure you input the right post code according to your address. We only deliver within the designated range of KL & PJ.

We reserve the rights to cancel the order if informations provided, shipping method, or delivery area are incorrect.